Search Results

Customer Service with AI-Powered Human-Robot Collaboration (HRC): A Literature Review.

• Authors : Leocádio, Diogo; Guedes, Leonel; Oliveira, José

Subjects: LITERATURE reviews; ARTIFICIAL intelligence; CUSTOMER services

• Source: Procedia Computer Science; 2024, Vol. 232, p1222-1232, 11p

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Foodborne Outbreak Rates Associated with Restaurant Inspection Grading and Posting at the Point of Service: Evaluation Using National Foodborne Outbreak Surveillance Data.

• Authors : KIM, THUY N.¹ ; WILDEY, LAURA²; GLEASON, BRIGETTE³

Subjects: *RESTAURANT reviews; *FOODBORNE diseases; *RESTAURANT customer services

• Source: Journal of Food Protection. Jul2022, Vol. 85 Issue 7, p1000-1007. 8p.

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Saying what we will do, and doing what we say: Implementing a customer service plan.

• Authors : Wehmeyer, Susan; Auchter, Dorothy

• Source: Journal of Academic Librarianship. May96, Vol. 22 Issue 3, p173. 8p.

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Changing the concept and measure of service quality in academic libraries.

• Authors : Nitecki, Danuta A.

• Source: Journal of Academic Librarianship. May96, Vol. 22 Issue 3, p181. 10p. 5 Charts.

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User Experience Satisfaction Analysis of Customers on the BRI Mobile Application (BRImo).

• Authors : Elysa, Nurul Sinta; Arini, Lintang; Murad, Dina Fitria

Subjects: CUSTOMER satisfaction; USER experience; MOBILE apps

• Source: Procedia Computer Science; 2023, Vol. 227, p680-689, 10p

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icsBERTs: Optimizing Pre-trained Language Models in Intelligent Customer Service.

• Authors : Liu, Shixuan; Peng, Chen; Wang, Chao

Subjects: LANGUAGE models; CUSTOMER services; NATURAL language processing

• Source: Procedia Computer Science; 2023, Vol. 222, p127-136, 10p

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Measurement analysis and performance evaluation of mobile broadband cellular networks in a populated city.

• Authors : El-Saleh, Ayman A.; Alhammadi, Abdulraqeb; Shayea, Ibraheem

Subjects: WIRELESS Internet; INTERNET access; NETWORK performanceMALAYSIA

• Source: Alexandria Engineering Journal; Mar2023, Vol. 66, p927-946, 20p

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Towards a B2B integration framework for smart services in Industry 4.0.

• Authors : Schubert, Viktor; Kuehner, Steffen; Krauss, Tobias

Subjects: INDUSTRY 4.0; ENGINEERING services; CUSTOMER services

• Source: Procedia Computer Science; 2023, Vol. 217, p1649-1659, 11p

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Implementation e-concierge in hotel.

• Authors : Gosjen, Daniel Ignasius; Haryadi, Kelvin Hizkia; Nicholas

Subjects: CHATBOTS; HOTEL customer services; HOTEL guests

• Source: Procedia Computer Science; 2023, Vol. 216, p485-498, 14p

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Provably throttling SQLI using an enciphering query and secure matching.

• Authors : Abdulridha Hussain, Mohammed; Alaa Hussien, Zaid; Ameen Abduljabbar, Zaid

Subjects: SQL; WEB-based user interfaces; CUSTOMER services

• Source: Egyptian Informatics Journal; Dec2022, Vol. 23 Issue 4, p145-162, 18p

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